3 simple ways to start having more conversations with your customers
Do we ever really know what our customers are thinking? If your answer is yes, my guess is you invest a tonne of money in ongoing market research – both online and offline to stay on top of changing customer behaviours, expectations and perceptions. Or, you have a dedicated contact centre with customer service representatives […]
Marketing to millennials
By now it’s highly likely that you’ve seen Simon Sinek’s viral video on millennials. If you haven’t you should probably watch it. Sinek shares great insights into the millennial generation (born roughly after 1984) and suggests millennials are marked by how they were raised, impatience, technology addiction and their environment. If millennials make up a […]
Content Marketing – what it is and why you need it
Content marketing is pretty much what it sounds like right? Using content to market your business. But isn’t that what we’ve been doing? But what is content exactly? And where do you ‘market’ it? Answering these questions depends on a couple of things – who your market is (customer personas unique to your business) and […]
S is for Strategy
Much like a ship flailing around at sea, in the dark, near a rocky coastline, as a storm rages (ok, you get the point, I’ll hold off mentioning the hole in the hull that’s filling with water!) your brand can get into deep water without a lighthouse, or in this case, a strategy. Just as […]
7 tips for improving Facebook engagement
Still ranked as the number 1 social media platform, Facebook has amassed 1.7 billion monthly users with 15 million users in Australia alone. By now, it’s more than likely you have a Facebook page for your business but you might be wondering whether it’s actually driving traffic let alone converting sales. Given that most of […]
The importance of proofing
The Oxford English Corpus has collated a list of the most commonly misspelled words in the English language. Accommodate, believe, chauffeur, embarrass and tomorrow are up there with the worst offenders and don’t forget i before e with receive. Pop Quiz! Yes or No, are these words spelt correctly? bureaucracy liaison jewelry occurrance entrepreneur If […]
7 tips for writing non boring copy!
When was the last time you read some great copy? Think: websites, e-newsletters, social media posts, blogs, ads (online and offline) or any writing anywhere that was designed to promote a product or company message, but didn’t bore you senseless and (*gasp*) even piqued your interest? Anything coming to mind? These ‘content unicorns’ are rare. […]
11 tips for perfect pinning on Pinterest
While Pinterest may be completely addictive to those who love it; spending hours curating boards for everything from home ideas to wedding plans, is it actually a useful social media tool for your business? The answer is yes. Ranking higher than Instagram, Pinterest is the 5th most popular social networking site. So, it’s worth considering […]
If x then y, the automation of everything
The other day as I wandered around Melbourne International airport I felt a little uneasy by just how many apps and other online platforms served up content relevant to my upcoming trip. My banking application popped up with a notification asking me if I wanted to register my overseas travel, opening Google on my phone […]
Conspicuous charity and the rise of BRAND ME
Looking around at almost all of my friend’s places there is at least one prominently positioned product aiding charity. From the Who Gives A Crap toilet paper, to the Thank You water in the fridge or the Thank You hand wash at my yoga studio, the Thank You nappies in the stroller or the Thank […]