What is sustainable marketing and why is it important?
Sustainable marketing is the process of engaging and communicating with customers in a way that considers and minimises the impact of the marketing activity on the environment. Sustainable marketing looks beyond the immediate needs of the business and its customers and balances the long-term interests of society. Importantly, sustainable marketing practices can still focus on […]
Brand Culture – The secret weapon in building business success
Gone are the times of just aligning your target market with a communications strategy that supports your brand positioning. It’s all about the brand culture. Brand culture determines the way your employees engage with the brand and consequently how they deliver customer experiences. It’d be nice if you could bottle that entrepreneurial energy of the […]
Standing the test of time
The value of nostalgia should not be underrated. If your brand elicits feelings of nostalgia in customers, it’s probably taken decades to establish and it’s an invaluable asset. A study published by the Journal of Consumer Research found that feeling nostalgic encourages people to part with their money and be willing to pay more for […]
Keeping it real when your business is growing
In today’s increasingly digital world, we humans are desperate for real connection. We don’t just want a product or service that meets our functional need, we want something that satisfies our soul. We want to deal with brands we can trust, with engaging experiences and values that support our own. The need for brand authenticity […]
Hundreds of ways to diminish your brand position
Recently I bought a new washing machine. I was disappointed that the ridiculous cost of repairing my, relatively new might I add, machine meant that the best option was to replace it. So, right from the beginning I was a reluctant buyer. Having trawled through the mass of customer and pricing reviews, I knew exactly […]
What marketing lessons can we learn from the recent election?
No matter which way you voted, it was back to work on Monday after the unforeseen election results. As everyone settled back into the daily grind, we took some time to reflect on the weekend’s events. Of course, being a marketing agency, we couldn’t help focusing on the marketing lessons arising from this year’s election. […]
The power of the promoting employee
Who would you say is the best trumpet blower for your brand? Was it your satisfied customers that came to mind? Obvious choice. Traditionally customers have been the number one brand fans that if treated right would sell your products or service for you. Their gospel praise for your brand can be effective however, imagine […]
Times up on gender inequality – Navigating gender in advertising
Any conversation on the topic of gender is a minefield these days. It requires an up to date point of view, a sense of compassion and a belief in equality for all. Either that or you risk the full wrath of the female population, their male allies, and anyone who’s rejected the gender binary code. […]
Workplace Identity – how your workplace is perceived
Identity is a word of monumental proportions, with definitions a plenty, including i). displaying certain characteristics; ii). in reference to self; or iii). reference to social category. For the purpose of defining workplace identity, let’s look at the first option; displaying certain characteristics. That leads me to my first question: how do you present these […]
Smoke and mirrors
Smoke and mirrors is actually a classic technique in magical illusions that makes an entity appear to hover in empty space, sometimes passed off as conjured spirits. There’s a simple “sciencey” explanation for this. Sounds cool – huh? Since this technique was documented in 1770, we have gone on to incorporate the phrase into real […]